Last updated: August 2025
Who We Are
Manchester Women’s Health is a private healthcare clinic based in Greater Manchester and Cheshire. This policy outlines how we handle your personal data when you contact us, visit our website, or receive care through our services.
What Personal Data We Collect
We may collect and store the following types of information:
- Your name, contact details, and date of birth
- Medical history, clinical notes, and test results
- Appointment and billing information
- Email and phone correspondence
- Website usage data (see our Cookie Policy)
How We Use Your Information
We use your data to:
- Provide you with medical care and manage your treatment
- Contact you about appointments, results, or follow-up care
- Process payments and manage invoices
- Fulfil legal and regulatory obligations
- Improve our services
Legal Basis for Processing
We only process your data when it is lawful to do so. This includes:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Protection of your vital interests
- Our legitimate business interests
Sharing Your Information
We may share your data with:
- Medical professionals involved in your care
- Laboratories or diagnostic partners
- Hospitals (with your consent)
- Payment or administrative services
- Regulatory bodies, insurers, or legal advisors
- We will never sell your personal data.
Data Security and Retention
Your data is securely stored using trusted systems. We retain medical records in line with healthcare guidelines and delete them securely when no longer needed.
Your Rights
You have the right to:
- Access your personal data
- Request corrections to your data
- Withdraw your consent at any time
- Request deletion, when appropriate
- Object to or limit processing
- Make a complaint to the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions about your data, please contact:
Manchester Women’s Health
Bank Medispa, Hale Village, Greater Manchester
Email: care@manchesterwomenshealth.co.uk
Phone: 0161 410 2468